98apk Privacy Policy

1 Who We Are

98apk is an online gaming and entertainment platform operated for players in Pakistan. The platform offers Slots, Casino games, Live Casino tables, Fish Games and other gaming content, all transacted in Pakistani Rupees (PKR) through local payment methods including JazzCash, Easypaisa, Raast and bank transfer.

This Privacy Policy explains how 98apk ("we", "us", "the platform") collects, processes, stores and protects the personal information of registered players and visitors to the 98apk website. By registering an account or using any part of the 98apk platform, you agree to the practices described in this policy.

If you have questions about this policy before registering, please reach out to our support team for clarification. We are happy to explain anything in plain language.

2 Data We Collect

98apk collects personal information through two channels: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (used for age and identity verification).
• Contact details including mobile number and email address.
• Payment account identifiers such as your JazzCash number, Easypaisa number or bank account details used for deposits and withdrawals.
• Identity documents submitted for verification purposes (such as CNIC or other government-issued ID).
• Communication records — messages sent to our support team via any channel.
• Any other information you choose to include in your account profile.

Information collected automatically:

• Device type, operating system and browser version.
• IP address and approximate geographic location.
• Pages visited on the 98apk website, time spent and navigation patterns.
• Game session data including games played, wager amounts, wins and session duration.
• Login timestamps and frequency of platform access.
• Cookie and session identifiers (see Section 5 for cookie details).

3 How We Use Your Data

98apk uses your personal information for the following purposes:

• Account management: Creating and maintaining your player account, verifying your identity and age, and communicating important account-related information such as withdrawal confirmations and security alerts.
• Payment processing: Facilitating PKR deposits through JazzCash, Easypaisa, Raast and bank transfer, and processing withdrawal requests to your registered payment account.
• Platform improvement: Analysing how players use the Game Lobby, Slots, Live Casino and other sections to improve navigation, fix issues and add relevant features.
• Security and fraud prevention: Monitoring for suspicious activity, duplicate accounts, unauthorised access attempts and payment fraud. Session and device data play an important role in keeping your account safe.
• Responsible gaming: Reviewing gaming session data to identify patterns that may indicate a player needs support, and enabling voluntary self-exclusion or cooling-off requests.
• Promotional communications: Sending you information about bonuses, PSL season promotions, new game releases and other offers — but only where you have not opted out of marketing messages.
• Customer support: Responding to your queries, resolving disputes and maintaining records of communications for quality assurance.

4 Payment Data and Financial Information

Because 98apk processes real PKR transactions, we handle financial information with particular care. Here is exactly how payment data is managed:

• Deposit and withdrawal transactions are processed through third-party payment gateways that support JazzCash, Easypaisa, Raast and bank transfer. These providers operate their own security standards.
• 98apk does not store your full JazzCash or Easypaisa PIN, bank password, or complete card number on our servers. We retain only the minimum identifiers needed to process and reconcile transactions — such as the last few digits of your account number or a transaction reference.
• All payment communications between your device and the 98apk platform are encrypted in transit.
• If you are asked to provide identity documents as part of a withdrawal verification, those documents are used solely for that verification and are not shared with third parties except where required to confirm authenticity.

5 Cookies and Tracking Technologies

98apk uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit the website. We use the following types:

• Essential cookies: Required for the platform to function. These keep you logged in during a session and remember basic preferences such as language settings. You cannot opt out of essential cookies without disrupting core platform functionality.
• Analytics cookies: Help us understand which pages and games are most popular, where users spend time, and where they encounter difficulties. This data is used in aggregate — it does not identify you personally.
• Security cookies: Used to detect fraudulent login attempts, bot activity and suspicious session behaviour. These are a core part of keeping your 98apk account safe.
• Preference cookies: Remember optional settings you have applied, such as game display preferences and notification choices, so you do not need to reapply them each session.

You can manage cookies through your browser settings at any time. Disabling non-essential cookies may affect some personalisation features but will not prevent you from playing games or processing PKR transactions.

6 Sharing Your Personal Data

98apk does not sell your personal data to third parties. We share information only in the following limited and necessary circumstances:

• Payment processors: Your payment account details are shared with the payment gateway handling your JazzCash, Easypaisa, Raast or bank transfer transaction. These providers are contractually bound to protect your data and use it only to process the transaction.
• Game providers: When you play a game — whether it is a Slot, Live Casino title or Fish Game — the game provider's software receives basic session data such as your player ID, wager amount and game result. Providers do not receive your full name, payment details or contact information.
• Identity verification services: If you are asked to verify your CNIC or other identity document, an identity verification service may process this on 98apk's behalf. This is done securely and the provider is not permitted to use your data for any other purpose.
• Security and fraud prevention partners: Aggregated and anonymised session data may be shared with security tools to detect bots, duplicate account networks or payment fraud patterns.
• Legal requirements: If 98apk is required to disclose information in response to a valid legal process or investigation, we will comply. We will notify affected players where we are legally permitted to do so.

In all cases where data is shared with third parties, we require those parties to protect the data to at least the same standard that 98apk applies internally.

7 How Long We Keep Your Data

98apk retains personal data only for as long as is reasonably necessary for the purposes described in this policy. The table below gives indicative retention periods for different data categories:

When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked to you individually.

8 Your Rights Over Your Personal Data

As a 98apk player, you have meaningful rights over the personal data we hold about you. These are not just words — you can exercise any of these rights by contacting our support team:

To exercise any of these rights, contact the 98apk support team with your account details and a clear description of your request. We aim to respond within a reasonable timeframe. Some requests — particularly deletion requests — may be subject to our data retention obligations outlined in Section 7.

9 How We Protect Your Data

98apk applies a range of technical and organisational measures to keep your personal information safe:

• Encryption in transit: All data exchanged between your device and the 98apk platform is encrypted using industry-standard TLS protocols. This includes login sessions, game data and payment communications.
• Access controls: Personal data is accessible only to 98apk staff who need it to perform their job — for example, the support team needs your contact details to respond to queries, but they do not have access to full payment credentials.
• Secure storage: Account data and transaction records are stored in secured environments with regular security reviews.
• Login monitoring: We track failed login attempts, unusual access patterns and sign-ins from new devices. If we detect something suspicious on your account, we may temporarily lock it and contact you to verify.
• Staff training: Team members who handle personal data receive privacy and security guidance to ensure your information is treated appropriately at every touchpoint.

No online platform can guarantee absolute security — the internet has inherent risks. But we take every practical step to minimise those risks for 98apk players. If you ever suspect your account has been accessed by someone else, contact our support team immediately so we can investigate and take protective action.

10 Children's Privacy

98apk is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. The registration process requires players to confirm they are 18 or older, and we may request proof of age at any stage.

If we become aware that a minor has registered an account or provided personal information, we will close the account and delete all associated data as quickly as possible. If you are a parent or guardian and believe your child has accessed or registered on 98apk, please contact our support team immediately so we can act.

We also encourage parents and guardians to use device-level parental control tools to restrict access to online gaming platforms for children in their household.

11 Updates to This Privacy Policy

98apk may update this Privacy Policy from time to time to reflect changes in how we operate, how we use data, or in response to feedback. When we make material changes, the "Last updated" date at the top of this page will be revised accordingly.

For significant changes — such as a change in how payment data is handled or a new category of data being collected — we will make reasonable efforts to inform active players through their registered contact details. For minor clarifications or wording updates, the revised policy will be published here without direct notification.

We recommend bookmarking this page and checking it periodically. Continued use of the 98apk platform after a policy update constitutes acceptance of the revised terms. If you disagree with an update, you may close your account by contacting the support team.

12 Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how 98apk handles your personal data, please get in touch with our support team. We take privacy queries seriously and aim to respond promptly and helpfully.

You can also review our related policies for a full picture of how 98apk operates:

• Terms and Conditions — the full rules governing use of the 98apk platform.
• Responsible Gaming — practical guidance on managing your gaming activity safely.
• FAQ — answers to common questions about accounts, deposits, withdrawals and games.